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On behalf of our client, a Sibiu based international company, we are currently looking for an IT SUPPORT ANALYST. If interested, please apply at

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▪ Act as a single point of contact mainly for internal clients (colleagues) for phone calls, emails and walkups regarding IT issues and queries.
▪ Resolve problems in a timely manner with minimal assistance for all cases assigned.
▪ Basic user Account Management in Active Directory.
▪ Understand and follow company and departmental guidelines and policies for
customer interaction.
▪ End security and firewalls maintenance and security

Ideal candidate:

▪ Very good communication skills
▪ B2 English language level is mandatory.
▪ Basic troubleshooting of Unified Communications solutions (Skype for Business, WebEx, Lync, etc.).
▪ Basic knowledge of Cloud Storage Services (Dropbox, Office 365), Backup and Restore Solutions.
▪ Analytical; proactive; creative problem solver.
▪ Ability to prioritize assignments.

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